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Summary:
Performance reviews are an essential component of employee
development. The performance review meeting is an important
aspect of career planning, and the outcomes of the meeting
should be known to the employee and supervisor before the
meeting actually takes place. Remember what the German
philosopher Goethe said: "Treat people as if they were what
they ought to be and you help them become what they are
capable of being."
Setting
goals and objectives to aim for will give both supervisors
and employees a focus, and is one of the key aspects to
meeting overall company objectives. Supervisors must also
learn how to give feedback, both positive and negative, on a
regular and timely basis so that employees can grow and
develop. Performance appraisals involve all these
activities.
Course
Overview
You will
spend the first part of the day getting to know participants
and discussing what will take place during the workshop.
Students will also have an opportunity to identify their
personal learning objectives.
Performance Appraisals Done Well
To start,
participants will discuss what performance appraisals are
and why they are important. The importance of building trust
will also be covered.
Errors We
Make
This
session will explore the three most common errors made
during performance appraisals.
Types of
Performance Reviews
Next,
participants will learn about the most common types of
performance appraisals: formal reviews, informal reviews,
probationary reviews, and 360 degree reviews.
The
Performance Management Process
To begin,
participants will look at the four-stage performance
management process through a lecture. Then, participants
will work in small groups to review some sample appraisal
forms.
Goals with
SPIRIT
During
this session, participants will learn about the SPIRIT
acronym for goals. They will also learn about setting
short-term and long-term goals.
The
Performance Management Cycle
This
session will explore the first two stages of the performance
management cycle: the basis for review and performance
standards. BAR's and KRA's will also be discussed briefly.
Setting
Standards
Participants will learn about the importance of standards
through a short exercise.
Creating a
Performance Development Plan
Another
key element in the performance management cycle is a
performance development plan. Participants will learn about
the components of this type of plan.
Feedback
and Communication
This
session will provide participants with some feedback and
communication tips.
Listening
Skills
Next,
participants will take a closer look at listening skills.
Communication Strategies
In this
session, participants will learn about asking good
questions, probing techniques, and body language.
Giving
Feedback
This
session will cover the six characteristics of effective
feedback. To reinforce these concepts, participants will
apply these characteristics to three case studies.
Accepting
Criticism
Next,
participants will learn how to accept criticism graciously.
Planning
the Interview
This
session will look at some things that participants should do
before delivering the performance appraisal.
The
Interview
In this
session, participants will learn a basic interview format
and practice it through a role play.
Goal
Setting Role Play
Day Three
will start with a role play on the first stage of the
performance appraisal process: goal setting. This role play
will be followed by discussion and feedback from the trainer
and other participants.
Providing
Feedback
This
session will ask participants to complete a role play on the
second stage of the performance appraisal process: providing
feedback.
Coaching
Next,
participants will learn about the third stage of the
performance appraisal process: coaching. Participants will
also practice coaching in a role play.
Appraisal
Preparation
In this
session, participants will prepare for a mock appraisal.
The
Interview
Participants will conclude the performance appraisal process
with a mock interview.
Maintaining Performance
Once an
employee has achieved a particular level of performance, we
usually want them to maintain that level. This session will
explore some ways of doing that.
Handling
Performance Problems
During
this session, participants will learn what to do if an
employee is not achieving a particular level of performance.
The Part
Where Someone Gets Fired
In this
session, participants will learn what steps to take when
someone needs to be let go. Participants will also have an
opportunity to practice their skills in a role play.
Pre-Assignment Review
To sum up
the past three days, participants will look at their
pre-assignment, identify areas of improvement, and develop
an action plan.
Performance Management Checklists
To
conclude the workshop, participants will review some
checklists that they can use during the performance
management process.
Workshop
Wrap-Up
At the end
of the course, students will have an opportunity to ask
questions and fill out an action plan.
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Hire Rick Saldan's Motivational Magic to Energize Your Conference or Special Event!
Rick says, With perseverance, drive,
and vision, you can achieve what once seemed impossible. I
encourage you to strive toward
your vision for a new future -- one that
energizes your gifts, your passions and your untapped hidden
potential!
Rick's ideas, messages, strategies, and first-hand stories
of overcoming adversity against all the odds will inspire your
people. They become enthused, excited, and committed to take
massive action that impacts your bottom line. Your return on investment is powerful.
Rick is a unique
motivational
speaker and seminar leader
that combines comedy, theatrical illusions and extensive
audience interaction with inspirational presentations. He
creates a powerful
and enjoyable learning
experience,
guaranteeing to make your conference or
special event an outstanding
success!
Contact Rick Today!
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Some of
Rick's Motivational Milestones: |
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Earned the Triple Crown Award with Toastmasters
International in January, 2018.
Served as Director Area E-51,
District 38, 2017-18 |
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Earned the Advanced Communicator Gold with Toastmasters
International in January, 2018. |
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Graduated from the Dale Carnegie Sales Course Instructor program and
the Dale Carnegie Basic Instructor Course in August, 2002. |
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Earned the Certified Speaking Professional designation with
the National Speakers Association in July, 2001. |
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Graduated from the Accelerated Freefall Course and became a
licensed parachutist and skydiver in August, 1998. |
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Earned the Microsoft Certified Professional designation in
July, 1997. |
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Graduated from Marine Corps Recruit Depot, Parris Island and
earned the title of United States Marine in May, 1992. |
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Some of Rick's
Delighted Clients: |
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We brought Rick in to be our speaker for our annual
conference program for all of our regional sales managers
throughout the country. This is a hard-nosed group who have
seen it all, yet Rick engaged them with finesse. He
challenged them and inspired them. Rick is an exceptionally
talented individual who I highly recommend.
John Erard, Director of Sales & Marketing
Lord, Abbett & Co. Investment Managers
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Rick has a magical approach that provides a clear and
concise message specifically designed to the needs of his
audience. Rick will provide all the motivational magic you
will ever need, propelling your organization to the next
level of greater success.
Thomas Mulhern
Frontier Communications |
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We were delighted with the training and instruction provided
by Rick Saldan on a variety of courses and seminars. He has
proven himself to be a very capable instructor, who adapts
quickly to challenging situations. He interacted very
effectively with our civilian and military personnel.
Looking forward to his upcoming sessions.
Michael McGregor,
Naval Surface Warfare Center |
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We hired Rick to provide two completely different
presentations to our sales force and our customer service
teams. Both events were lively, dynamic and exciting. We
loved how he combined stage magic with his unique insights
in both of these specialties. We were all very impressed
with his highly creative programs. We loved his passion and
enthusiasm as a business speaker. Still trying to figure out
how he knew where we hid his paycheck. Totally impossible.
More impressive than when Kreskin did that!
Richard Rediker, Founder
Rediker Software |
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Rick's presentation is thoroughly inspiring, entertaining
and wonderful!
Elizabeth O'Keeffe
Random House Publishing |
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You can rely on Rick Saldan for any project you get him
involved in. Rick will delight your customers, and deliver
beyond your expectations. An organization who chooses to
bring Rick on board will be lucky to have him, and more
successful for having made the decision.
Fred Walker,
Dale Carnegie Lead Instructor |
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Rick Saldan is an excellent inspirational speaker who
tailored the seminar to the needs of the individual students
being instructed. This office thanks the Mayors Office of
Information Services for having such a vendor.
Timothy K. Lynch
Office of Fleet Management
City of Philadelphia |
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Thank you for your awesome
presentation. I know that all of my teams loved the program.
I love your message and your delivery. I hope that you can
spread even more magic throughout the world!
Gene McNaughton
Vice President of Sales
Tony Robbins & Associates |
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Rick Saldan has the wit, wisdom and sorcery of a
wizard. He has a dynamic personality, and all will enjoy
his captivating stories, comedy and magic!
Dennis Slaughter
Credit Suisse First Boston |
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Rick, this letter comes to you
with thanks from Prime Bank and all the employees who
participated in the training sessions held in our bank and
conducted by you. Everyone in attendance has stated what a
thorough and enjoyable learning course it was.
Michael J. Sexton,
Vice President/Controller
Prime Bank |
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Your training was enjoyable,
informative and very useful in helping us to solve some of
the day-to-day challenges we encounter at Stockard Shipping.
You were very concerned about meeting our particular needs,
and tailored your instruction to cover those specific goals
that we have had in our office routine. Looking forward to
working with you in the future!
Frank Signorello
Vice President, Sales
Stockard Shipping & Terminal Corporation
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You tailored each class to fit the varying needs of the
students but also managed to cover topics in your class
plan. You maintained your composure and sense of humor in
the face of numerous questions and demands.
Patricia J. Kosek
The Glenmede Trust Company |
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I personally commend Mr. Rick Saldan as he has served to be
an outstanding, dedicated and loyal individual and a
definite asset to our organization and our community.
Larry Kovnat
Greater Philadelphia Chamber of Commerce |
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Rick has given of his time, energy and talents to all kinds;
from the needy elderly to convicts, from terminally ill
patients to runaways. He has strengthened and edified the
lives of many.
Captain Ross Schwalm,
United States
Marine Corps |
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The oohs and ahhs
could be heard for miles as magician and motivational
speaker Rick Saldan taught students at the Clarence B. Lamb
School how to be possibility thinkers.
Dana Forde
The New Egypt Press |
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You can pause the slideshow by hovering your mouse over the pictures
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