Listed below are dozens
of letters of enthusiastic support from people that Richard Saldan has
brought commendable results and breakthrough impact!
These letters demonstrate
a 20-year history of consistent service to others. They repeatedly
highlight and emphasize proven leadership through energy, innovation and
Just as Richard Saldan
has used gifts and talents to help these people obtain their
breakthroughs, so he will help you and your people!
Thank you for your
awesome presentation. I know that all of my teams loved the program. I love your
message and your delivery. I hope that you can spread even more magic
throughout the world!
Vice President of Sales
Tony Robbins & Associates
You can rely on Richard
Saldan for any project you get him involved in. Richard will delight
your customers, and deliver beyond your expectations. An organization
who chooses to bring Richard on board will be lucky to have him, and
more successful for having made the decision.
Mr. Saldan is reliable,
dedicated, and detail oriented. Richard was typically early for every
session, and prepared to help class members have a success. Often
participants would seek him out on break and get advice on their talks,
and projects for the class. With a focus on making each individual
successful, Richard would give examples and strategies which
consistently helped them grow.
I have had the privilege
of working with Richard Saldan on several joint projects for nearly a
year. He is an exceptionally gifted individual, with mastery in a
variety a of disciplines.
I was delighted to hear
through the grapevine that Richard had later enrolled in the Instructor
Candidate program, and subsequently passed with flying colors to join
the ranks of Dale Carnegie instructors.
Dale Carnegie Training
Motivational Magic is highly creative and unique. He seizes their
attention with his illusions, and then uses his magic and personality to
teach the audience how to live their lives to the fullest!
Dolberg Rowe LMHC
Regional Training Director
Venus in the Workplace
How To Find Your Soulmate
Richard Saldan has a unique ability of showing his
audience all of the existing positive and wonderful aspects of life's
experiences that already surround and fill our daily schedules. Richard
has a magical approach that provides a clear and concise message
specifically designed to the needs of his audience. Having Richard
Saldan as motivational speaker or as a trainer to your sales force,
technical staff, operations team or management team will only stand to
prove your wisdom in choosing him. He will provide all the Motivational
Magic you will ever need!
Coordinator Technical Services
Richard Saldan is a
pleasure one hopes to get the opportunity to see. He engages the
audience both as an active participant and onlooker. His presentation
is thoroughly inspiring, entertaining and wonderful.
Richard Saldan is a
compelling and absorbing speaker and entertainer. I have been to five
of his presentations and it is amazing how he keeps the audience on the
edge of their seats!
Rob Gilbert, PhD
Richard Saldan has the
wit, wisdom and sorcery of a wizard. He has a dynamic personality,
and all will enjoy his captivating stories, comedy and magic!
Credit Suisse First Boston
It has been my privilege
to serve as the Commanding Officer for Richard Saldan as
we have organized and submitted for your consideration the work he has
done for his community. He has shown himself to be a very
straight-forward, dedicated young man whose activities and achievements
have been commendable and noteworthy.
The awesome amount of
work Lance Corporal Saldan has done in service to his community presents
a clear picture of what type of individual he is. He has freely given
of his time, energy and talents to all kinds of people; from the needy
elderly to convicts, from terminally ill patients to runaways. He has
strengthened and edified the lives of many.
In addition, this Marine has continually striven to improve himself morally, mentally and
physically. He has been trained under many talented instructors to
better his abilities in helping others, and within the Marine Corps has
spent a great deal of time learning the skills and expertise necessary
to be a successful Marine.
Truly, if anybody fits
the bill of the self-motivated and dedicated individual that the Gold
Congressional Award seems designed for, it is Richard
Captain Ross Schwalm,
Fourteenth Marine Division
United States Marine
The City of Philadelphia
Fleet Management employees received technology education courses from
Mr. Richard Saldan. As the Deputy Fleet Manager, my schedule is hectic
and my time valuable. Therefore, any training I receive must be clear,
concise and directed to my needs. The training provided by Mr. Saldan
was just that. Participants in the class received excellent training
from Mr. Saldan, as he was able to identify the participants needs and
respond accordingly. As a result of invoking class participation. Mr.
Saldan was able to provide the basics, answer problematic questions that
our personnel encounter in their daily work, and provide some shortcuts,
which is most helpful for someone in my position.
office is of the opinion that Mr. Saldan was an excellent instructor who
tailored the course to the needs of the individual students being
instructed. This office thanks the Mayors Office of Information Services
for having a vendor with the level of teaching skills exhibited by Mr.
Saldan in being able to adjust the curriculum, and to mold the
presentation around the skills, abilities and most importantly the needs
of their customer/student.
Timothy K. Lynch
Office of Fleet
City of Philadelphia
A pro in every sense of
the word. Funny, unique, entertaining and polished, Richard Saldan
delivers a first-class show!
Brian Letscher, Actor
"Law & Order: Special Victims Unit"
"How I Met Your
Richard Saldan has a
genuine gift of not only entertaining, but communicating on a
professional level. His contagious 'go-getter' attitude and his long
list of personal accomplishments represent shining examples of one who
not only talks the talk, but also walks the walk. Richard really is a 'motivational'
Gregory Bishop, President
South Carolina, USA
Richard, I want to let you know how much we enjoyed your presentation at
the National Speakers Association chapter meeting in September. Your
program kicked our year off in the best possible way because the way you
combined content with showmanship demonstrated to our audience the high
standard they can expect from a speaker in the NSA. You taught us
much-needed technology that was easy to follow and you wowed us with
incredible magic effects. I have been putting into use the many
techniques you demonstrated, resulting in new customers! Thank you
Janet Luongo, Co-
New York Tri-State
Richard Saldan is a
gifted, creative and energetic presenter. I learned easily with the
clarity in which he presented complex subject matter. I am looking
forward to more of his exciting programs!
Skills Coach, Keynoter
Richard Saldan is one of
the greatest speakers that I have ever seen! He's funny! He
entertains! He inspires! From an audience of 3 to 3000 people, or a
group of toddlers to a group of Fortune 500 executives, Richard's
messages connect to the audience, entertain them and powerfully motivate
them into action! If you want to make your next event into an
extraordinary one, then invite Richard Saldan’s Motivational Magic!
Andres Lara, CEO of A.
Inspiration Times Magazine
Author of Inspire The
Sleeping Giant Within
Richard Saldan is a
wonderful combination of master magician, comic improviser and first
class speaker. The audience loved his program!
Dottie Burman, President
Richard Saldan is a
creative and innovative speaker. He takes chances and risks while
entertaining and wowing his audience! Not only a talented
presenter, but also a magician with comedic flair! All will
enjoy the wonders of Richard!
Over The Edge Theatre
Richard provided the
most wonderful entertainment for our event. The children and adults
alike had a great time and his performance was spectacular! We would
like to do it again next year. Thank you, Richard, for making this so
A Great Web, Inc.
Richard Saldan is a
wonderful and intellectual entertainer who knows how to keep his
audience amazed and amused.
Richard Saldan is the
type of performer I look up to; he is funny, engaging, mystifying and
taller than me.
The Vendare Group
Richard Saldan has been
an invaluable part of the Voyage House team over the last few months. He
has contributed huge amounts of energy, time and new ideas to our
Richard's greatest asset
is his ability and desire to go beyond what, is routinely expected.
During the recent period of the 460 hours logged with our facility,
Richard has contributed many hours from his free time to serve as a
counselor on our telephone crisis intervention hotline for runaways,
throwaways and chronically homeless youth. In addition, he has initiated
new methods of training for our hotline volunteers, has updated agency
resources, has implemented new outreach and recruitment ideas, and has
provided new methods to educate the public on the needs of society's
troubled youth. By examining our administrative processes and evaluating
ways to improve the system, Richard has truly improved Voyage House as a
Richard Saldan is
motivated by a great concern and compassion for the welfare and well
being of people in trouble. His dedication, commitment and fresh
insights are inspirational. I recommend him with great enthusiasm for
Voyage House, Inc.
and Homeless Youth
The Pyramid Club is an
exclusive private club of approximately 1,000 members based in Center
City, Philadelphia. Our members are executives and professionals
including attorneys, doctors, accountants and brokers. We cater to the
needs of our membership body in providing a variety of activities,
programs, classes and special interest clubs.
March of 1997, Mr. Richard Saldan submitted a proposal to initiate a
programs committee, and was subsequently granted the office of Chairman
of the Programs Committee of the Pyramid Club. The objective of this
group was to form a think tank to generate new ideas to enhance the
overall impact and effectiveness of the full-time staff. With the
assistance or our membership director, Mr. Saldan researched likely
members who might be interested in joining the newly forming committee.
They contacted them and invited them out to a meeting outlining the
proposed new group.
During this past year,
the efforts of the Programs Committee have been invaluable. Their ideas
on new activities and feedback on each function have proven very
valuable to my staff and I.
I would describe Mr.
Richard Saldan as a young man who is very ambitious, thoughtful and
caring. He is well liked by other members and has made many friends
here. We wish him all success in his future endeavors.
Karl R. Swink, Club
Richard Saldan began as a
volunteer crisis counselor to the Philadelphia County Prisons, and was
promoted under Major John Case to the position of Expeditor. His
responsibilities included conducting investigations into inmate abuse,
drafting and writing proposals for increasing the effectiveness of
volunteers. He recruited and screened prison volunteers. He trained
prison inmates to guide, encourage and coach their fellow inmates. He
supervised and provided guidance to other volunteers in their work in
the prisons. He provided long-term coaching and encouragement to prison
inmates by providing counseling free of charge on a weekly/bi-weekly
basis through one-on-one and group visits with the inmates.
Major John W. Case,
Richard Saldan served as
a rehabilitative counselor with teenagers who have been sentenced for
adult crimes in the Philadelphia Youth Study Center. He worked hard to
inspire them and guide them to a deeper purpose in their lives. He
purposefully sought out those inmates that were abandoned by their
families, for which have historically provided the highest recidivism
rate due to no outside support and encouragement. Mr. Saldan made a
strong impact on their hearts and minds. For Christmas, he contacted
several community organizations to raise cash and request donations for
free gifts. He collected electronic kits, puzzles, books and snacks for
the holiday party.
Lieutenant Donald L.
Richard Saldan has been
an asset both to the clients and staff of the Philadelphia Committee for
the Homeless. He wrote articles, recruited volunteers and loved going
out on excursions to locate and feed Philadelphia’s homeless population.
Joan M. Wimer
for the Homeless
The experiences I had in
both your word processing and spreadsheet classes were rewarding and
informative. You tailored each class to fit the varying needs of the
students but also managed to cover topics in your class plan. You
maintained your composure and sense of humor in the face of numerous
questions and demands to Go over that one more time, Rich!
Perhaps the least
appreciated aspect of your class was your repeated message to call you
if we had any problems -- until I had a problem. And you came through
when I called with a problem. The intricate formula you constructed
works perfectly for the complicated operation I required for a
specialized report. Your number is now safely ensconced in my rolodex.
Thank you so much for your help; I truly appreciate it.
Patricia J. Kosek
The Glenmede Trust
Richard, this letter
comes to you with thanks from Prime Bank and all the employees who
participated in the training sessions held in our bank and conducted by
you. Everyone in attendance has stated what a thorough and enjoyable
learning course it was. Below I have outlined the strengths of the
training, personality traits of you the instructor, and the benefits
enjoyed by the employees as a result of the training:
a) Handouts were always
customized and prepared in advance containing illustrations, examples
and drills for participants to write in and use during the class and
later for review.
b) A combination of
lecture, hands-on practice drills, and lively group discussion to
introduce, develop and reinforce the necessary skills in working with
spreadsheets was greatly achieved.
c) A completely relaxed
and comfortable atmosphere was created for each and every session. The
participants felt an overwhelming amount of satisfaction in
accomplishing what they set out to do - be more comfortable in
understanding and using the spreadsheet software. Everyone felt the
four-hour sessions just flew by so quickly. They were all so eager to
d) You showed your
ability in handling concerns, frustrations, and potential hostilities
throughout the entire course. The overall rating for you as the
Instructor is excellent.
When and if we decide to
hold another series of classes, we will be sure to contact you to be the
instructor for us again. Thank you for all your help and concern.
Michael J. Sexton,
I would like to express
our gratitude for the on-site software training you provided us for
WordPerfect and the Q&A database management packages. I was impressed
that you cared enough that you stayed past 6 pm working with us to
answer each of our many concerns and questions.
Your training was
enjoyable, informative and very useful in helping us to solve some of
the day-to-day challenges we encounter at Stockard Shipping. You were
very concerned about meeting our particular needs, and tailored ‘your
instruction to cover those specific goals that we have had in our office
Looking forward to
working with you in the future!
Vice President, Sales
Stockard Shipping &
Richard Saldan devoted a significant amount of time for the Franklin
Research Center in a general purpose interactive plotting program
written in Fortran. He made several significant changes to the program
which is used extensively by our research staff. We were very pleased
with the work which Richard performed.
Michael F. Jaskowiak
personally commend Mr. Richard Saldan as he has served to be an
outstanding, dedicated and loyal individual and a definite asset to our
organization and our community. He has been actively concerned about
community affairs, and has been volunteering for several years in
programs to help disadvantaged people to improve their situations. I
have met several of his colleagues in these endeavors, and they have
praised his dedication and effectiveness.
In the time I have known
Richard Saldan, we have worked together on a number of occasions and
have served on committees together. In my opinion, Richard is a hard
worker who takes his job and his responsibilities very seriously. His
willingness to help and his mover and shaker personality make him
enjoyable to work with and lots of fun to be around. I would recommend
him highly for any position based upon his high standard of
professionalism, his ability to communicate well with others, and his
genuine enthusiasm for any project.
Kris Kummer, Legal
Matusow & Young
Richard Saldan quickly
recognized and adapted himself to our needs, always performing in an
excellent manner. Our attorneys and paralegals report that Richard
carried out his duties efficiently and productively. He is very
organized and dependable.
Honorable Stanley M.
Matusow & Young
Richard Saldan is a
conscientious and enthusiastic asset, performing diligently under a
heavy workload and several deadlines at a degree higher than those
expectations set for him. Mr. Saldan adjusted quickly to our needs, and
interacted effectively with both our attorneys and support personnel
alike. He learns very quickly, is well organized and exercises both
initiative and good judgment.
Aaron D. Blumberg,
Matusow & Young
I met Richard Saldan
while attending classes approximately two years ago. Since that time, I
have had the opportunity to work with Mr. Saldan on various law related
job research projects and have become very much impressed with Mr.
Saldan's skills and aptitude for identifying issues and analytically
working out methods of resolution in a quick, comprehensive fashion.
Richard always exhibited a high degree of professionalism and.
knowledge, as well as a willingness to assist, guide and train others
when they experience problems. He works and gets along very well with
people, particularly because of his sensitivity to individuals' needs of
respect and self-esteem which are essential to all people. Mr. Saldan
has the innate ability to accomplish and succeed in reaching his desired
goals, and in performing a job well-done.
Richard Saldan is a
person whom I admire very much. He is a warm, considerate, honest,
strong and hard-working individual. He lives life with ambition both
professionally and individually! Richard Saldan takes pride and
responsibility of being a good citizen and member of his community by
performing and getting involved in an array of volunteer and charity
work. He is a very respected member of his community and the legal
Theresa J. Lauria,
Borish, Endy and
Mr. Richard Saldan
assisted our firm at a particularly critical period as we had become
involved with a massive and complicated class action involving well over
1400 individuals. Richard demonstrated a high degree of professionalism
while toiling under intense pressures to meet deadlines, all the while
handicapped by outmoded equipment. He was further able to render
invaluable assistance to myself and the firm by being highly organized,
efficient and diligent in the compilation of all tasks assigned.
Richard has proven himself adaptable to the many and sometimes
contradictory demands that were made upon him. He quickly assimilated
himself into our office routine and has established an easy rapport with
the attorneys and legal assistants with whom he works. I would not
hesitate to venture the opinion that Mr. Saldan’s skills, intelligence
and personality demonstrate his abilities for great success in this or
Donald F. Waldo,
Krusen, Evans & Byrne
Richard Saldan is a
bright, industrious and resourceful individual who would undoubtedly be
an asset to any firm as he was to this firm. He applied himself to a
wide variety of tasks and has always sought to increase his knowledge
and improve his abilities. He has shown an inspiring eagerness to learn
and seek more responsibility. Richard works well with coworkers and
superiors, and adapts himself well to stressful demands placed upon
him. He demonstrates strong initiative and is diligent in attacking and
carrying through on assignments.
Alan M. Rosen, Esq.
Ellers & Weir
Richard Saldan would make a super addition to any project. Anything
that Richard was asked to do, he did with the highest level of
professionalism, competence and efficiency. Perhaps more importantly,
he knew when to take the next step on a project and always followed
Richard I. Scharlat,
I recommend Richard
Saldan as an especially qualified individual for your firm. I have come
to know Richard through his untiring work for my firm and I am totally
confident in both his abilities and dedication which he brings to every
project. Mr. Saldan has always endeavored to accentuate his skills
through persistent honing of his talents. His poignant questions have
always focused on his attentiveness to detail and constant striving for
perfection. It is with special interest that I commend him for your
review as he is an asset worthy of your consideration.
Aaron S. Friedmann,
Zarwin , Baum, Resnick
like to recommend for your consideration Mr. Richard Saldan. Mr. Saldan
has a variety of excellent and well-honed skills, which makes him a
valuable asset to any attorney or law office. He exhibits energy and
enthusiasm, and quickly completes any project assigned to him. He
adapts and handles himself professionally and admirably under difficult
circumstances. Mr. Saldan is a fine gentleman who is responsible and
honest. I think he would be an exceptional member of your organization.
Robert C. Nathan, Esq.
Silverman & Laveson
I would like to recommend
for your consideration Mr. Richard Saldan. Mr. Saldan’s position was
one of considerable responsibility and required a great deal of
self-direction. Richard’s computer skills are excellent and well
applied to the many and varied kinds of projects on which he works. He
always expresses a willingness to perform all tasks required and takes
pride in the fact that his work is done well and on time. Richard’s
professional manner and pleasing personality have been a definite asset,
since he is capable of working well with attorneys, paralegals and
secretaries. I recommend Mr. Saldan highly and without reservation and
am confident that he will be successful and do a fine job in anything he
Duke E. Henkels,
Krusen, Evans & Byrne
Richard Saldan is a
graduate of several of our training programs and has served the Dale
Carnegie organization with his computer expertise and marketing talents.
August of 1992, Richard graduated from our corporate sales training
program with high honors from his peers and instructor staff. At the
conclusion of the 12-week course, he was a first place winner in three
award evaluation programs and received eight awards as a finalist in
other recognition categories. During the length of the intensive
training program, he excelled at his studies proving himself very
competitive amongst a group of thirty-five sales professionals from many
well-known corporations. He exhibited enthusiasm for the challenges he
faced, and was a great asset in helping other students during the
training. Because of this, he was also a finalist for the class' Human
Relations award given by the other students.
Since graduating from the
course, Richard has come back as a volunteer Group Leader each time we
have offered the course. He has worked hard and grown, always seeking to
continually improve. Richard also enrolled in our six-week Management
Training Seminar and worked with our sales representatives on a
three-month part-time sales internship. Throughout this time, we have
utilized Richard's experiences in the computer industry to enhance our
sales and marketing programs.
Mark S. Norman,
Dale Carnegie Training
Richard Saldan has
distinguished himself in the Dale Carnegie Sales Course, that just
First, Richard was a
finalist for the Human Relations Award. This award is presented to the
person who the class feels, that by that persons' participation in the
class, did the most for them. We consider this award the top award in
the training program. Richard was the third runner up for this award.
Second, Richard was a
semi-finalist runner up in our Sales Talk Championship. This is a
contest in which every class member must give a complete seven minute
presentation on their product, utilizing the Dale Carnegie principles
learned in class. It is not an easy contest, especially when you are
being judged by your peers -- and those that know what to look for.
Again, it was by vote of the class that he had given the second best
presentation in Session 11 qualifying him to compete for the top honor
in Session 12.
Third, Richard was the
top award winner in the Account and Market Development Contest held in
Session 8. This is a contest that is based on each individuals progress
to improve their account and market development. Again, by vote of the
class Richard was voted the top honor for this contest. Each class
member chooses area's where they need to improve in an earlier session.
At Session 8 they make a presentation on their progress made in the last
Fourth, Richard was
awarded the Recognition award in Session 3. The recognition award is
voted on by the instructional staff, to the person who made some
significant progress or contribution to the class during that session.
In addition to the
above, Richard was a semi-finalist for our Reporting Award at three
sessions. The Reporting Award is awarded, again by vote of the class, to
the person who gave the best report on applying the material learned at
Richard has put much
effort into our training program and has gotten much out of it. He has
accepted the challenge to improve and has proven his ability to do so.
You will find him more confident, more prepared, more enthusiastic and
generating more sales for your company. I congratulate you for having
a person of this caliber in your organization.
Dale Carnegie Training
think you do an exceptional job with much dedication, effort and
willingness to assist our employees on teaching us the latest technology
and software there is to know and with your humorous and pleasant
personalities it makes it more worthwhile to attend these classes.
Richard Saldan has been
extremely helpful to me in polishing my computer skills. Even though he
has a busy schedule, he always made himself available when I needed help
for myself or for my supervisor, Julia Moran.
Richard has always been
able to solve my Excel problems, and he has been helpful in knowing who
I should contact to get help in other areas. In addition, his work in
organizing the workshops and encouraging me to attend has been of great
value to me in my work. And, of course, when this helps me in my work,
it helps the whole department.
There were many occasions
where I ran into formatting problems in converting a document that was
sent to me via e-mail, and he always helped and was able to fix the
problem. This has made scheduling less tedious and easier for everyone
in the entire department. His classes are informative, thorough, and
interesting. He manages to cover a great deal of ground in a short time
and when you leave the workshop, you feel enthusiastic and hopeful about
you ability to conquer most software challenges.
All in all, my computer
skills have truly grown due to the encouragement and help I have been
given from Richard.
I found your instruction
to be very helpful and informative. I think these classes are very much
needed. With dedicated instructors, like you, I have gained a better
knowledge of the software and it has helped me to be more productive in
getting my work done.
I need to gladly add my
name to the list of co-workers who have had the pleasure of working with
Richard Saldan in Technology Education classes and during one-on-one
hands on training (and disaster avoidance).
As a department head, I
have too few hours in the day and have, regrettably, too few
opportunities to attend the classes that are now offered. However, I
have encouraged all people on my staff to attend classes and everyone
who has had the opportunity has had a worthwhile learning experience.
That kind of feedback is invaluable to me and is greatly appreciated.
Having these classes available for my staff helps my department to
remain ahead of the curve regarding technology issues -- and in my
division, technology is key! I wish we could clone Richard so that even
more classes could be offered, including an orientation class for new
Richard has often been a
life saver as well. He approaches every thought and project I have posed
with alacrity and has delivered some really good solutions. What makes
it a pleasure to work with Richard is the pure joy he brings to
the job, his genuine interest in helping to solve a problem and
his dedication to education. His approach is always so professional
-- well prepared, thorough, and to top it off, he makes learning computer
The roles that Richard
performs are critical. We would be a much lesser firm without this
individual. His contributions are numerous and welcome, appreciated
greatly, and certainly necessary to the continuing evolution of our firm
as a technologically savvy firm.
Thank you again for your
expedient work. The assistance that you have provided on Microsoft
Outlook as well as the Top Producer records that you transferred onto
ACT will enable us to better serve all Top Producers. I look forward to
working together in the future.
I'd like to take this
opportunity to provide you with a little feedback on the many classes
that are provided by Richard Saldan. We at times don't take time out to
pat each other on the back for a job well done. I would like to take
advantage of this opportunity and tell you that Richard Saldan has put
together very interesting and informative classes. He always takes the
time out to explain in great detail if necessary and gives great
examples to follow from. Many times I enter a class with a notebook for
notes, but his approach is so interesting that, many times I feel I
don't need it. Keep encouraging Mr. Saldan to continue to find new and
exciting ideas by the way of technology to share with the employees of
I'd like to take the time
to let you know how helpful Richard Saldan has been to my department.
I encourage you to continue your continuing education classes. My staff
has found it very useful in enhancing their skills. In addition, the
creative services staff finds it very useful when working with other
departments to create style templates. If the person we create the
template for is not trained properly, we'll call in Richard to help.
This helps streamline our presentation needs.
As you know, Richard was
instrumental in the success of the Creative Services Technology
Roundtable Presentation. The entire process was a learning one for our
staff and a great team project. Richard is very easy to learn from.
Richard accommodates my schedule (sometimes before 7:00 am) and is a
pleasure to work with. His wit is refreshing and his design ability is
I am writing on behalf of
Richard Saldan to commend his successful efforts organizing and managing
our firm's technology education area. His dedication, enthusiastic
disposition, and overall proficiency in all areas of technology are
obviously a great asset to our firm. In this age of technology, vast
computer capabilities can provide our firm with a strong source of
competitive advantage. Many organizations have the technology tools, but
lack the resources to teach others how to utilize these tools
effectively and efficiently. We are fortunate enough to have such an
individual to educate all employees, establishing a highly productive
and automated workplace.
presentations our department produces for the institutional community
were enhanced by our conversion from Harvard Graphics to PowerPoint.
Richard was integral to making this conversion a huge success. Without
his guidance, assistance, and diligence, this task would have been an
arduous and tedious undertaking.
I have also attended
several Roundtable discussions. The meetings serve as a informational
session, providing eyes into other areas of the firm. I have been
impressed with the organization and overall professionalism of these
expansion within our firm and predicting rapid growth in technology,
Richard, being highly knowledgeable and responsive, will greatly impact
our organization by serving as a provider of education.
Thank you for your help
over the last year. In particular, I commend you for a) timely responses
to our questions, b) helping our Mid-Cap Value team set up Outlook so we
could share calendars and contact lists, and c) preparation of an easily
understandable users guide for the not so easy to use Merrin trading
system. Keep up the good work.
Richard, I just want to
say thank you for ALL the support I've received from you over the past
year. In the midst of an extremely confusing set of technological
changes, you have been accessible, knowledgeable, and (most importantly)
patient. To deal with so many different people with so many different
needs is quite an accomplishment. To do so with a sense of perspective
and humor is truly exceptional.
Special thanks for all
the help with Merrin. The documentation you designed is especially clear
and well-formatted. I was a bit embarrassed the other day to have put in
calls to everyone in tech support, to resolve a question dealt with very
clearly on page 3! Next time I'll know!
Thanks, and keep up the
The classes that have
been made available to everyone in the firm through Richard Saldan are
so extremely important. It gives everyone an opportunity to learn all of
the key programs that are so useful in the office environment.
Sometimes I can not make
the classes I wish to, but given the classes are free, people should
really jump in whenever they can. Richard is so friendly and easy to
learn from. He deserves many thanks!
I just want thank Richard
for all the help and training over the past year. You have helped me
tremendously in making my job easier. Especially in MS Excel, for me
creating mailing lists (from Rumba) for annuals, semi-annuals,
prospectus and other sales pieces. Also, your work in setting up the
files for Management Results, making it a fast and smooth transition
from Excel to Word document for us so we can print and distribute to
Sales and Marketing. This project cut down a great bit of work that we
had to do on a monthly basis to prepare the reports. I will continue to
attend classes in the future. Keep up the good work.
I wanted to take the time
to let you know how much I benefited from the efforts of Richard Saldan
this past year. Rich has been a great addition to the support system we
PC users have sorely needed. Speaking from my own experience I can say
the assistance and knowledge rendered has been invaluable to me.
Further, I am looking forward to the continued tutoring in applications
such as PowerPoint. This is something I never thought I would need to
know, but now I see can be so powerful in presenting ideas to my
superiors. If only someone can show me how to write!
The only frustration
involved classes that had to be cancelled because urgent projects
removed these two helpful individuals from the training schedule. Even
under that handicap Rich always tried to at least help with answers to
specific questions about the software being used.
Rich, I wanted to let you
know what I thought of the Volunteer Thank You Luncheon you held on
Friday. The idea of using your previous speakers (including yours truly)
was a great idea. Having been too busy to agree to teach one of your
classes, it was useful to me to get back in front of a group and help
the people following me in giving a public presentation.
I was, again, able to
learn from the others who spoke and related their struggles with the
speech making man. The exercise was very useful to me and I only hope
the people for whose benefit it was intended got out of it as much as I
did. Keep up the good work!!!
If it was not for you,
Richard, I am convinced that I never would have learned the computer.
Your training was excellent. You taught in language that a novice like
me could understand. I find life is easier when you have computer
skills. Keep up the good work!
Throughout the past year,
I have interacted with Richard Saldan on a regular basis in an effort to
better understand the newly implemented Merrin trading system. I greatly
appreciate the support that he has given me.
From a business
standpoint, it is easy to understand how Merrin can facilitate the
investment management process at Lord Abbett, especially for adjunct
products like pensions and annuity portfolios. Adapting to Merrin,
however, has been a difficult process for everyone involved, especially
The functionality of the
Merrin system is probably well suited for the needs of most investment
professionals. One thing is for sure, however, Merrin wasn't written for
me. My unique portfolio modeling requirements have led Richard and
myself through a series of trials to figure out the best way to model
the small growth annuity portfolios. It has been quite a learning
process for each of us.
To his credit, I probably
would not be using Merrin today without his help. He has been
instrumental in figuring out how to get Merrin to work for me, instead
of my having to reengineer my portfolio modeling process to work with
Merrin. I appreciate his patience and especially his ongoing effort to
understand and ameliorate Merrin's shortcomings that most affect me.
Technology education is
absolutely critical to our success. We are very lucky to have Richard to
help lead the way.
You came through again.
Thanks very much! I also have been remiss in providing feedback to your
second Excel class which I attended on Monday. It was equally as
impressive as the first. Each time I've walked away with real, practical
solutions to apply to daily work. Keep up the good work!
I just wanted to thank you for all of your help with the Act database,
Outlook and the Excel training you have given. Your experience shines
through each session and your sense of humor makes the class more
I hope you don't mind,
but I like to let people know that they are appreciated, and you most
definitely are. You do a great job. Thank you again,
Kim Little Bear
On June 21st,
we implemented the Merrin system for Equity Trading consolidated the
modeling and trading components. While Merrin had been installed for
the Portfolio Managers, the implementation was also a major change to
the interface and functionality to which they were accustomed.
This project was
extremely critical to the organization for several reasons:
a) A single modeling /
trading platform provided for accurate intra-day position and cash
b) Provides a facility
for pre-trade compliance, potentially preventing the loss of profits and
exposing the firm to embarrassing situations with customers
c) Year 2000 compliant
d) Interfaces to
Electronic Communications Networks (ECN's) for automated trade
the scope of the functional and presentation changes that the users
would experience it became apparent that the Trading Systems staff alone
could not adequately prepare the user base for the impending application
upgrade. I then met with Richard Saldan to discuss how he could assist
in making this transition as seamless as possible. He was more than
enthusiastic about playing a vital role in the important project.
The results can only be
described as a major success. Rich Saldan learned the Merrin
application, document functional pitfalls, trained the users on group
and individual levels, and documented key points of the system. It is a
tremendous benefit to have him as in-house experts, not only on the
Merrin system but more importantly, on how we use Merrin on an
enterprise and individual user level. Due to this success I personally
will seek to expand his role to include training on all in-house based
Were it not for your
great training, instructional classes, and informative calendars I would
not have had the opportunity of conducting a class and/or being part of
the Round Table Forum. I must say, I did enjoy it. I mentioned to Paul
Hilstad what a great group of people technology has, and how supportive
he is and/or was with what you put together. I've learned a lot in
the computer technology field, but this would not have been possible
without Richard's training, and ideas with Plan of Attacks. You're
always looking to create a easy flow for computer users with
opportunities the involve training classes, shared ideas, and
participation which build up confidence. Like me, you've inspired
people to share their knowledge about something they enjoy doing and/or
know very well; and you've made it easy or should I say easier to stand
in front of an audience and conduct a class. I would have never imagined
myself doing this since I do experience stage fright. (that's right, who
I know I've always wanted
to be part of The Computer Technology for Further Education System; I
just never thought I'd get the opportunity. I feel confident and eager
to learn something new. This would not have been possible without proper
training by well organized individuals like yourselves that project such
a positive attitude and professionalism during a class without making
someone feel inadequate.
Thank you Richard for being informative, keeping me updated, taking time
out from your busy schedule to answer questions and come to my rescue
whenever I am in distress!!!!
Just wanted to say thank
you for inviting me to be a part of the Public Speaking Class. It helped
me feel even more comfortable about speaking in public; among my peers.
It was extremely helpful to know that I wasn't the only one who was
nervous before teaching a class.
This forum made me very
comfortable, and the exchange of ideas and teaching styles was
interesting. I felt that we, at least, accomplished letting Bob Dow know
how helpful the classes have been for all of us, in either the teaching
capacity or the student capacity. It's become a most valuable tool for
me. I found the teaching aspect made the biggest impact on me. I wound
up learning more than I ever imagined I could about Word Tables (and
actually enjoyed it).
If I can be of further
assistance, let me know. I'd be happy to teach a computer class again
anytime. And after you teach me Word Macros, perhaps that as well!