Join Rick's Newsletter

Sign up for his newsletter and get one of Rick's ebooks for free!


 

Rick Saldan is an excellent inspirational speaker who tailored the seminar to the needs of the individual students being instructed. This office thanks the Mayors Office of Information Services for having such a vendor.

 

Timothy K. Lynch

Office of Fleet Management

City of Philadelphia

 

 

Rick has a magical approach that provides a clear and concise message specifically designed to the needs of his audience. Rick will provide all the motivational magic you will ever need, propelling your organization to the next level of greater success.

 

Thomas Mulhern

Frontier Communications

 

 

Rick Saldan is a compelling and absorbing motivational speaker and magician.  I have been to five of his Motivational Magic presentations and it is amazing how he keeps our college audiences on the edge of their seats. A highly entertaining performer with great comedy flair. Rich content to increase students' productivity, peak performance and motivation. If you need an outstanding motivational speaker for colleges, Rick is definitely one of the world's greatest speakers and magicians!


Dr. Rob Gilbert, Sport Psychologist,

Montclair State University

 

 

Rick Saldan has the wit, wisdom and sorcery of a wizard. He has a dynamic personality, and all will enjoy his captivating stories, comedy and magic!

Dennis Slaughter
Credit Suisse First Boston

 

 

Rick Saldan delivers a first-class show! A pro in every sense of the word. Funny, unique, entertaining and polished.

Brian Letscher, Actor

Hawaii Five-O, NCIS, Cold Case, Law & Order and The Mentalist.

 

 

Rick Saldan is a wonderful combination of master magician, comic improviser and first class speaker. The audience loved his program, which was music to our ears. If you love celebrity motivational speakers such as Tom Hopkins, Dale Carnegie and Zig Ziglar, then you'll love Rick!

Dottie Burman, President
Burtley Productions, Inc.

 

Rick Saldan is an incredibly talented performer and motivational speaker with great insight. He shares many powerful motivational messages that will enhance your life for the better!

Jack Murray, President
Dream Illusions

 

Rick is one of the best inspirational speakers on the scene today. Funny, fun loving and highly energetic. If you want to make your next event into an extraordinary one, then invite professional speaker  Rick Saldan and his amazing  Motivational Magic.

 

Andres Lara, President

Inspiration Times Magazine

 
 

Analze and Drive Your Organizational Enterprise
Author: Charlie Van Hecke, MS HRD

What is a "Revenue Critical" Employee?

There has been such a focus on cost reduction in recent years that many organizations take the employees who bring in revenue for granted. A Sales Person is Revenue Critical because if sales force production slows, then cash flow is negatively impacted. But where are the other Dollar Points and Support Engines that impact the revenue stream? If you can’t answer that question, you might want to read this article.


--------------------------------------------------------------------------------

What are Dollar Points?

A Dollar Point is any part of your Organizational Enterprise that has the potential of generating revenue. A Call Center with Inbound and Outbound agents who take orders is a Dollar Point. A Service Person who can take an order for a maintenance contract is a Dollar Point and so is a Training Specialist who can write up an order for training support packages. And yes, a Sales Person is (obviously) a Dollar Point. Do all of your Dollar Point Employees have the skills, knowledge and abilities to maximize organizational cash flow? Is the proper support provided to improve performance?


--------------------------------------------------------------------------------

What is a Support Engine?

A Support Engine is any group, department or team that help Dollar Points survive, thrive or drive. Human Resource groups can help you survive by offering incentives with compensation and get teams to thrive by retaining top employees with key benefit packages. Marketing Departments and Sales Development teams can help drive performance by providing tool kits and training. Tool kits could include small items like brochures, product samples and demonstration aids. More aggressive organizations develop electronic presentations and other computerized tools. It’s wise to offer training on the proper use of these tools. Support Engines include technology departments. For example, a telecommunications department may offer their Telemarketing Agents computer workstations with Screen Pop software (customer information on the screen that comes up as a call is accepted). This boosts agent productivity and improves customer service. An Information Systems Department might provide Sales Automation support to improve the efficiency of the Sales Force.


--------------------------------------------------------------------------------

Connect The Dots to Drive Income

Do you remember those pictures you could make as a kid by connecting the dots? Play that game now to improve organizational income. It helps if you have colored dots (we suggest green and red).

First, diagram your enterprise and identify the locations and departments.
Second, draw the Dollar Points by finding every source of potential orders (include back end revenue streams). Place a green dot at every Dollar Point.
Third, write in the Support Engines and place a Red Dot.






--------------------------------------------------------------------------------


Charlie Van Hecke owns Sales Support Services,Inc. Please go to http://www.salesservices.com for more info or call 777-487-8500.

--------------------------------------------------------------------------------